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Dear CUSTOMERS / TRAVELLERS!

For the safe implementation of your transactions and early knowledge of legal terms of use of this website please devote some time to read the stated terms

PAYMENT METHODS

Your reservation is completed by paying the price in accordance with the described below alternative payment methods:

• at the listed branches of MOUZENIDIS TRAVEL,
• by deposit in a bank account of the Company,
• by using a credit card.

Payment at MOUZENIDIS branch

Once a reservation process via on-line system of the company is completed , the User is provide with the code of his/her reservation.

Upon presenting reservation code or alternatively the ID / passport, there will be issued and you would receive your ticket, first paying the total cost of the mentioned at the as follows branches of our company:

Thessaloniki:
7, Karatasou Street, 54626 
Tel..: +30(2310) 591400
Fax: +30(2310) 591401
e-mail: avia@mouzenidis.gr

Athens :
 26, Filellinon Street 10557
Tel.: +30(210)3317542
Fax: +30(210)3317734
e-mail: welcome@mouzenidis,gr

Chalkidiki:
Tel.: +30(23730)43314
Fax:+3(23730)43315
e-mail: chalkidiki@mouzenidis.gr

Crete:
97, Ikarou Avenue, 71408
Tel: +30 (2810) 390-080
Fax:+30 (2810) 390-430

Payment through the bank deposit on the Company account

Upon completion of the reservation and by the pointing the code of your reservation on a bank deposit document, alternatively of the personal details of ID / passport with which you made the reservation, the total price of your reservation should be paid.

CAUTION: As payment is considered depositing to our account the amount owed and not the simple proof of deposit of the amount due.

For this reason, it is recommended to get the information from the Bank, in regards to the exact time of crediting to our accounts of the amount due, before you make a deposit, for your prompt service it is recommended that you make the payment into one of our accounts, mentioned directly below. Furthermore, you are kindly asked to notify without delay the employees of MOUZENIDIS TRAVEL after you have made a deposit. In any case MOUZENIDIS TRAVEL has no responsibility and no liability for the delayed deposit to the account of the amount due and paid by, not being compelled to fulfill the contract if the lack of credit of the amount due. Upon the deposit to our accounts of the deposited amount, your ticket will be sent to you via e-mail to the previously indicated by you e-mail. In case of non receipt of the ticket within the above mentioned time, please contact the responsible for this department of MOUZENIDIS TRAVEL on: 2310-591400 The payment can be done into the following alternatively mentioned Bank Accounts of the Company:

Beneficiary: MOUZENIDIS  TRAVEL AGENCY TOURIST AND HOTEL ENTERPRISES SOCIETE ANONYME

A)  BANK: PIRAEUS BANK

ACCOUNT NUMBER: PIRBGRAA

ΙΒΑΝ: GR44 0172 2230 0052 2302 6013 639

B) BANK: ALPHA BANK

ACCOUNT NUMBER.: CRBAGRAA

ΙΒΑΝ: GR17 0140 7000 5870 0232 0000 870

C) BANK: NATIONAL BANK OF GREECE (ETHNIKI)

ACCOUNT NUMBER.: ETHNGRAA

ΙΒΑΝ: GR43 0110 2130 0000 2134 7078 772

Payment by Credit / Debit / Prepaid / Bussines Card

In case if you wish to make the cost payment through the use of credit / debit / prepaid / your bussines card, you can pay using the following cards: VISA, VISA ELECTRON, MASTERCARD, MAESTRO, AMERICAN EXRPESS.

Use of Credit Card by the User for the payment of his reservation is debited only once and only charged for this certain transaction. Your credit card details are not recorded and can not be used for any other purpose. The safety of payment by credit card is ensured by the security system of our website, as it managed by the MOUZENIDIS TRAVEL. We reserve the right to ask you to present any evidence to identify you or your credit card until the final issuance of the ticket. The MOUZENIDIS is not obliged to send you your tickets or your reservation until full payment. The User is solely responsible for the proper recording and the authenticity of the credit card and MOUZENIDIS TRAVEL is not liable in case of error. Upon completion of your payment through our website you will receive confirmation of reservation- purchase through e - mail, at the same time the issued ticket will be sent electronically via email (e-mail).

Delays, changes and cancellations of flights

The itineraries may change without notice. The indicated days and hours of flights on this Website in no way can be construed as a guarantee execution of flights on certain days / hours, since weather conditions and other factors may affect the operation. MOUZENIDIS TRAVEL is not liable (exempted from any degree of fault) for any type of compensation from the (regular or extraordinary, the prior information or not) change of the date and time of flights of the airline and even canceling executing certain flight, in this case exclusively responsible is the airline executing the flight, under the terms of this liability, which the User shall consult as aware of these before making any airline reservation. The same applies to breach of other conditions of the concluded air transport execution agreement, as including, in regards the airline's policy in the event of loss of luggage or sent in goods. The ticket is personal passenger contract with the airline for carriage and the passenger has the right to send her/his complaints. All claims, including the claims for mental damages can be met by the airline operator.

HAVE A NICE TRIP

MOUZENIDIS TRAVEL

GENERAL TERMS

GENERAL TERMS ON THE TRANSACTION OF ON-LINE  TOUR RESERVATION

TERMS OF RESERVATION AND PURCHASE AIR TICKETS

TRANSACTION SAFETY - PRIVACY - CONFIDENCIALITY